High Pings to our UK datacenter effecting VirginMedia users - [closed]

  • Tuesday, 11th February, 2020
  • 23:09pm

Were currently communicating with upstream providers trying to get some broken nodes/routes fixed for users in the UK using virgin media experiencing high pings, we hope to have normal service shortly

 

22:14GMT: High pings 150ms to London

23:00GMT: Once we became aware of the issues some level3 routing changes were implimented with no effect

23:11GMT: were in contact with upstream providers trying to get broken routes fixed for virgin users

23:50GMT: pings return to normal routes adjusted

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