27th Feb 2014

[Update 6 - RFO] Outage 27/02/14

Hello all, ---- [Update 1 - 12.45 GMT] The fault has been diagnosed as an amplifier issue off site with the telecoms provider, we are assured it is in hand, however no ETA yet ---- [Update 2 - 15.08 GMT] The issue appears to be fixed and services are now coming back online. We will await an RFO report for full details on the ...
Llegir més
25th Feb 2014

Intermittent Site Issues

Hello all,

 

You may have noticed intermittent downtime on our site today, specifically our billing area, this was due to a fault with our hosts.

 

We would like to apologise for any inconvenience during this time.

 

Your control panels and servers were unaffected during this time.

 

Regards

GamingDeluxe

Llegir més
13th Feb 2014

Billing Slow 13/02/14

Hello All,

 

Please be aware that our billing area is going slowly this evening, please be careful not to click any buttons more than once otherwise you may submit your orders/tickets etc. more than once

 

It seems to be ok as of 20.15 GMT, but please be aware regardless.

 

Regards

GamingDeluxe

Llegir més
27th Gen 2014

[FIXED] Control Panel Issues

Hello All,

 

----

FIXED - 19.30 GMT - The issue has now been resolved, please submit a support ticket if you have any more problems

----

We are aware of the problems with the control panel currently and are working on getting it fixed.

 

Please bear with us, apologies for any inconvenience.

 

Regards

GamingDeluxe

Llegir més