18th Dec 2017

[RESOLVED] Germany Issues

Hello all,

It would appear our German datacenter has gone offline, including the contact point for the datacenter.

Maintenance was scheduled but should not have affected any machines in our racks, we will update this announcement with any further developments as required

Apologies for any inconvenience

Regards
The GamingDeluxe Team
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20th Nov 2017

[RESOLVED] UK Connection Issues - Virgin fibre issues

Dear Customers----RESOLVED - 2017-11-20 16:54 GMTThe issue was caused by a faulty firmware patch within the Virgin Media network, the circuits stayed up but BGP and CCC sessions were being corrupted, causing them to drop and rebuild, taking 1-2 minutes each time.The hardware has since been updated and the issue appears to be resolved.Thank you for ...
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10th Nov 2017

FIXED - Slow billing login times

Migration has been completed and issues resolved!---We've encountered a problem with the external host, they have been bought out by a larger company and the consistancy of the hardware needs of our site has fallen short ever sinceand as such we are moving all our external sites to new hardware elsewhere to combat this issue, we appreciate your ...
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23rd Aug 2017

SSD Failure - affecting servers on ip - 89.163.135.183

Weve discovered a hardware failure of a Data SSD drive in our German Loc, were trying to organise a replacement as fast as possible, we apologise for the loss of service this is out of our control im afraid. We will update as soon as we have more infoUpdate 1:  Box has gone offline to have the new SSD installed, once back we will re-install ...
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