4th Jan 2018
Email Tickets
Hello all,Due to a mail server error, some tickets over the past few weeks had not been fully delivered to us, any replies made via the client area were unaffectedToday, we issued a fix, and as a result had a small number of tickets dumped in to the system, as they were dated today, they have been logged as today, even though actual send dates ...
18th Dec 2017
[RESOLVED] Germany Issues
Hello all,
It would appear our German datacenter has gone offline, including the contact point for the datacenter.
Maintenance was scheduled but should not have affected any machines in our racks, we will update this announcement with any further developments as required
Apologies for any inconvenience
Regards
The GamingDeluxe Team
It would appear our German datacenter has gone offline, including the contact point for the datacenter.
Maintenance was scheduled but should not have affected any machines in our racks, we will update this announcement with any further developments as required
Apologies for any inconvenience
Regards
The GamingDeluxe Team
20th Nov 2017
[RESOLVED] UK Connection Issues - Virgin fibre issues
Dear Customers----RESOLVED - 2017-11-20 16:54 GMTThe issue was caused by a faulty firmware patch within the Virgin Media network, the circuits stayed up but BGP and CCC sessions were being corrupted, causing them to drop and rebuild, taking 1-2 minutes each time.The hardware has since been updated and the issue appears to be resolved.Thank you for ...
10th Nov 2017
FIXED - Slow billing login times
Migration has been completed and issues resolved!---We've encountered a problem with the external host, they have been bought out by a larger company and the consistancy of the hardware needs of our site has fallen short ever sinceand as such we are moving all our external sites to new hardware elsewhere to combat this issue, we appreciate your ...
