31st May 2014

Planned network maintenance - At Risk - 12/06/14

Hello All,   We have recieved the following from the UK Datacenter:   "Planned network maintenance - At Risk  Time: BST Start of workStart Date: 12th June 2014Start Time: 20:00 End of work - At Risk PeriodRisk End Date: 13th June 2014Risk End Time: 06:00 Details:Location of Work: Circuit To Telehouse London, ...
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27th May 2014

Juniper Upgrades

Hello all,   We have recieved the following from the data center in the UK, please read the following:   "We have received our Juniper equipment for the link to Sov House and are preparing to install it on the new DWDM link. The equipment has been tested on the bench, passed satisfactorily and as such, engineers are currently ...
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16th May 2014

[Update 3] Outage 16/05/14

Hello All,   ---- [Update 1 18/5/14 4.00pm BST (GMT+1)] - Sorry we have not got back to you sooner, the DC are still performing an investigation. We did have this communication back from them though: "A full RFO will be released tomorrow explaining the outage that we experienced on Friday 16th May 2014."   We will update tomorrow ...
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9th Mar 2014

[Update 2] Packet Loss/High Pings/Timeouts

Hello All, ---- [Update 1 14.30 GMT] - We are currently routing internet traffic entirely via secondary link. This does mean we have less capacity than normal, and some clients have noted packet loss. Our next update from SSE will be at or before 15.00  ---- [Update 2 15.40 GMT] - We apologise to customers who have been ...
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