[COMPLETED] Hardware Migration

Thank you for your patience, the migration has now been completed as of 23:37 BST on 2018-10-18---Following on from earlier this week, we would like to inform you that we will be going ahead with the hardware migration this evening, around 10.30pm BST, 9.30pm GMT. This will only affect UK and Germany servers using a database.We expect the ... Read More... »

16th Oct 2018
[UPDATE 1] Essential Database Maintenance - 14th Oct 2018

----Update 1 - 2018-10-14 1300 BSTThank you for your patience, we have now completed the migration. Please update your database IPs as required. PHPMyAdmin has also been updated with the new IPs.----Please be aware that this Sunday 14th October we will be performing some essential maintenance on our database servers in the UK. The window is 10am ... Read More... »

11th Oct 2018
DayZ Mod Database Maintenance

We regret to inform you that this evening we will undertake essential maintenance on our database server residing on 109.70.149.11. This will occur around 11pm GMT and is expected to last for one hour.During this time any saves you might have will not work on your server, it is recommended you power your server down.This work is in preparation for ... Read More... »

4th Oct 2018
Scheduled Network Maintenance – Sydney Australia 10/09 1AM AEDT

Date: 9th October 2018 
Time: 1:00am – 5:00
am AEDT (Hazard Works only) 
Interrupted Service: 3:00am – 4:00am
 AEDT
Please note that all times are in Australian Eastern Daylight Time. 

25th Sep 2018
Scheduled Network Maintenance – NYC this Thursday 9/27 9AM EDT

Start Date/Time: 27 Sept 2018 / 0900 EDT End Date/Time:  27 Sept 2018 / 1200 EDT Window Length: 3 Hours Outage Length: Approx .25 - .75 Hours Affected Services: All New York Based Services Good afternoon,    Engineers will be performing necessary network maintenance during the above window. This maintenance will be a service impacting ... Read More... »

25th Sep 2018
UK TS3 Server IP move/change 81.19.212.152/uk2.voice.gamingdeluxe.co.uk - completed

Dear Clients  The proposed move of the uk2.voice.gamingdeluxe.co.uk/81.19.212.152 has now been completed, please allow 24-48 hours for your ISP's to propogate the new IP, otherwise you can use the new IP of: 185.251.226.15thank you for your patience in this matter, your servers are now located in our new racks on the new Juniper network, with ... Read More... »

5th Aug 2018
UK DC moves - at risk period - completed

Dear Customers, For those people already moved to our new racks on the Juniper network "185.251.226" IP rangeWe have to tidy up some power leads and network leads, this will be happening Thursday morning starting at 6am GMT 26th Julythere will be a short 10 second outage on network, and those power supply cables affected the boxes will be powered ... Read More... »

24th Jul 2018
New UK DDOS mitigation service Going Live - 19th July - updated - completed

Dear Clients             This is an advanced notification of our new Juniper network DDOS mitigation system is going to be going live tommorrow at some point hopefully we have everything in place first thing in the morning and the swap over of routes will cause minimal downtime, we continue to try and provide the best protection we can for ... Read More... »

19th Jul 2018
UK Network outage 06/07/18 : 17:18

17:18: we first notice that certain vlans have gone offline17:25: we get a ticket in to our UK DC to try and find out whats the reason for outage17:28: it becomes clear that our Core UK router has a PSU error again and has to be rebooted (the failover psu cant cope with both line cards)17:43: vlans start coming back online and normal service is ... Read More... »

6th Jul 2018
Dallas advanced outage warning - July 1st though 3rd - completed

Start Date/Time: 1 July 18 / 0900 CDT End Date/Time: 3 July 18 / 0900 CDT Window Length: 48.0 Hour(s) Expected Outage Length: 18-24 Hours Affected Services: All Dallas Located Services Scheduled Facility Migration – Dallas, TX Next month, our team will be performing a migration of all hardware, core infrastructure, and network equipment to a ... Read More... »

10th Jun 2018