8 Clan 2021
UK OUTAGE - UK WEB Server Raid failure - Update 8th September
Were investigating a failure of one of our UK Web Servers that hosted web sites / SQL databases for Game servers in Europe , Redirect services and free redirects
Were waiting on a new raid controller to arrive at the datacenter to attempt to fix/rebuild the raid, But the decision has been made that it looks very unlikely to be successfull so ...
25 Mar 2020
UK Outage Friday March 20th - RFO (Reason For Outage) - Fixed/Completed Work
RFO
Outage Date: Friday, 20 March 2020
DataCenter Location: Saxon House, Cheltenham Description: We have experienced intermittent connectivity to our router in Telehouse North. During this time our support portal, and our phone system dropped offline, despite being connected via our out-ofband connection. There were two unrelated faults, SSE ...
20 Mar 2020
Game Panel / London - Cheltenham Datacenter Outage - Under investigation - Update - fixed
Were aware of a network outage that effected our London - Cheltenham datacenter wich caused all dedicated machines / voice servers / game servers and websites located to be unresponsive, this also effected our game panel access
UPDATE 2*
ALL services restored, were awaiting confirmation from the DC so we can issue the all clear and normal ...
11 Feb 2020
High Pings to our UK datacenter effecting VirginMedia users - [closed]
Were currently communicating with upstream providers trying to get some broken nodes/routes fixed for users in the UK using virgin media experiencing high pings, we hope to have normal service shortly
22:14GMT: High pings 150ms to London
23:00GMT: Once we became aware of the issues some level3 routing changes were implimented with no ...
